Zensar Technologies Ltd.
Information Technology Enabled Service ( ITeS)
Zensar is an information technology and infrastructure services company based out of Pune, which is part of the RPG Group.
During the year of 2015-2016, there were certain major role change in the organisation and the business model also experienced a shift towards digital solutions and application services. The company created a new competency framework and defined different role transition levels. Each transition levels had critical competencies defined which were needed for managers to go to the next level.
WHAT WE DID
enParadigm interacted with key stakeholders across different levels of the organization, and using our REITM system, designed a business simulation intervention for senior project managers to help them with the transition from managers of managers to managers of functions.
– “Team interaction has immensely improved and I’m able to connect to the team members quite well.”
– “Defect rate has come down from 10 to 3 or 4.”
– “The knowledge of the team members have increased and has helped us in resolving the issues and fulfilling the deliveries on time.”